Food Delivery Policy

1. Delivery Area

Food delivery is available within Cardiff city area from our restaurant location:

GYROS HUT LTD (Pita & Skewer)
108 St Mary Street, Cardiff, United Kingdom, CF10 1DX

Delivery service is limited to locations within Cardiff. Delivery availability may depend on the distance, order conditions and local delivery arrangements.

Delivery within Cardiff city area is provided without an additional delivery charge.

2. Estimated Delivery Time

Estimated delivery times are calculated from our Cardiff restaurant location and may vary depending on preparation requirements, traffic conditions and order volume.

3. Delivery Process

• Customers place orders through our website and provide accurate delivery information.
• The restaurant prepares food after receiving and confirming the order.
• Orders are packed carefully before leaving the restaurant.
• Delivery is arranged to the address provided during checkout.
• Customers should ensure someone is available to receive the order.

4. Delivery Delay Information

Estimated delivery times are provided as guidance only and may change due to circumstances outside normal preparation and delivery operations.

• Traffic conditions.
• Weather conditions.
• High order demand periods.
• Incorrect or incomplete delivery information.
• Difficulty accessing the delivery location.

5. Customer Responsibilities

• Customers must provide correct delivery details when placing an order.
• Customers should check order information before completing payment confirmation.
• Customers should be available at the delivery address during the estimated delivery period.
• Special delivery instructions should be provided clearly during ordering.

6. Delivery Disclaimer

Food is prepared fresh after receiving customer orders. Delivery times are estimates and may vary depending on preparation requirements and external conditions.

GYROS HUT LTD is not responsible for delays caused by circumstances outside reasonable control, including traffic conditions, weather situations, incorrect customer information or inability to access the delivery location.

Customers should check food items upon receipt and contact our team promptly if there are order-related concerns.

7. Contact Information

For delivery questions or order assistance, customers may contact: